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The old Alienware PC used to run Windows7 when it began slowing down to the point, I just turned it off and didn't use it again. Our kids kept asking for a computer for schoolwork and to play games on, but it wasn't in our budget to buy new equipment yet. A friend of mine at work recommended taking the PC to Tech-EZ Texas for an update. Darlene kept in contact to let me know what stage in the process she was in and when it was complete......>